Ayla Mystery Scoop Large

• All orders are processed and dispatched within 1–2 working days after the order is placed.
• Once your order is shipped, you will receive tracking updates via email and WhatsApp on your registered contact details.
• Please make sure to enter your complete and correct shipping address along with the PIN code. We are not responsible for delays or delivery issues caused by incorrect or incomplete address information.
• If you need your order delivered on a specific date, please mention the preferred delivery date in the gift message box while placing the order. If no date is provided, the order will be delivered at the earliest possible time.
• Delivery timelines may vary due to remote area restrictions, shipping embargoes, or weather conditions.
  

Preserve the beauty and brilliance of your jewelry with these simple care practices:

• Remove jewelry before bathing, swimming, or engaging in physical activity.
  
• After each wear, gently polish with a soft, dry cloth.
  
• Keep away from perfumes, lotions, hairsprays, and direct heat.
  
• Store each piece separately to avoid scratches and tangling.
  
• Do not use soap, toothpaste, or abrasive cleaners on plated jewelry.
  
• Avoid contact with hard surfaces or other jewelry to protect the finish.

Each piece is thoroughly inspected before dispatch to ensure flawless quality. In the rare event of a genuine concern, we are happy to assist under the following terms:

• Exchanges are accepted only for defective or incorrect items.
  
• Due to hygiene standards and limited-edition production, we do not offer returns or exchanges for change of mind, sizing issues, personal preference, minor color variations, or courier-related delays.
  
• A clear, continuous unboxing video (starting from the sealed package and showing the label, invoice, and product) is mandatory for all claims.
  
• Claims must be emailed within 48 hours of delivery.

Once verified, we will arrange an exchange subject to stock availability. If the item is unavailable, you may opt to wait for restock or receive a refund for the product value only (shipping charges are non-refundable).